As a tenant, it is your responsibility to make sure that your rent gets paid on time. If you have a joint tenancy, then each of you is equally responsible for making sure the rent is paid.
Your rent is due weekly in advance every Monday.
If you pay weekly, pay your rent each Monday in advance.
If you pay monthly, you must pay at the start of the month for the rest of the month. If you don’t, you will be in arrears.
The amount of rent due is shown on your rent statement. This is made up of your weekly rent and where they apply, services charges.
If you are unsure how much you should pay, please contact the neighbourhoods team.
Your rent is set in line with your housing associations rent setting policies. These policies are decided in accordance with Government guidelines. Currently the Government has said that rents in the social housing sector will reduce by 1% for each of the next 4 years from April 2016.
To be fair to all tenants, we set rents at levels that can be afforded by households in low paid employment and ensuring that similar properties have similar rents
To cover the costs of repairs and maintenance of the properties, the management of tenancies and loan repayments of the original costs of the buildings
We review rents once a year in line with these policies. Any changes come into effect from the first Monday in April.
Service charges cover the cost for communal facilities.
This may include:
Maintenance of communal areas such as grass
Upkeep of communal gardens
Upkeep of communal rooms
Cleaning of shared hallways
Electricity to communal areas
These charges are not part of the rent although they may be paid with the rent. The amount payable will be shown on your annual rent notification.